Privacy Policy

At MsgGuru, a product of Spice Infotech (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, products, and services.

1. Information We Collect

• Personal Information: Name, email, phone number, company name, billing details.
• Communication Data: WhatsApp, SMS, RCS, and voice messaging logs (metadata only, not message content).
• Technical Data: IP address, browser type, device info, cookies, and usage statistics.

2. How We Use Your Information

• To provide and manage our services (Bulk WhatsApp, WhatsApp API, SMS, RCS, Voice Campaigns).
• To send important updates, promotions, and service notifications.
• To improve platform performance, security, and user experience.
• To comply with DLT regulations, TRAI guidelines, and other applicable laws.

3. Sharing of Information

We do not sell or rent your personal data. We may share limited information with:

• Trusted partners (e.g., WhatsApp, RCS providers, payment gateways).
• Government authorities if required by law.

4. Data Security

• We implement industry-standard encryption, firewalls, and access controls to protect your data. 

5. Your Rights

You can:

• Request a copy of your personal data.
• Ask us to correct or delete your data.
• Opt out of marketing communications.

6. Cookies & Tracking

• We use cookies to enhance your browsing experience, analyze traffic, and personalize services.

7. Contact Us

Spice Infotech (Parent Company)
📧 Email: support@msgguru.com
📞 Phone: +91-7666007616
📍 Address: Vile Parle, Mumbai, Maharashtra, India
🌐 Website: https://msgguru.com